Bloomingvert provides high quality cleaning services by using different cleaning methods such us standard chemistry nano-technology, green cleaning, traditional cleaning, electrostatic sanitizing/disinfecting and steam cleaning.
Bloomingvert cleaners go through an extensive training in using the best methods of cleaning all types of surfaces to maintaining its luster. All cleaners go through a background check, and drug test. All workers are bonded and insured, so you are protected against loss and breakage that may occur while we are cleaning your place. We carry worker's comp insurance on all our employees, so if one of our workers is injured while cleaning your home or facility you are not responsible for any of their medical bills.
Bloomingvert is serious about your health and our primary focus is in improving the indoor air quality of your living space by using highly advance 4 Level HEPA filtration vacuums that capture 99.99% of particles up to .3 microns in size or larger. Our vacuum removes small invisible bacteria to the naked eye, including: dust mites, pollen, pet hair, pet dander, mold, yeast, viruses, smoke and other floating particles from your indoor living space.
We've tested hundreds of products to bring you the highest level of cleanliness to your space. We use concentrated products that have met stringent certifications such us Ecologo, EPAdf, Green Seal, Kosher. We chose all of these cleaning products for their safest chemicals ingredients possible.
We use hospital grade microfiber cleaning clothes with a positive (+) electrostatic charged that enables the fibers to act as thousands of tiny magnets that attract dust, bacteria, pollen, and other particles that are negatively (-) charged. In addition to this (+) positive charge our microfibers have a built in antimicrobial micro-denier that blocks the spread of deadly contaminants. Our microfibers remove 99% of bacteria which reduces allergy and asthma triggers and prevents cross contamination.
Bloomingvert guarantees the quality of its work by cleaning thoroughly, consistently, and paying attention to detail. If you are not completely satisfied, we will gladly come back at no additional charge and re-clean the problem area.
Our office hours are Monday through Friday from 8:00 AM to 5:30 PM. We try our best to accommodate your preference in cleaning days. You will be asked what day of the week you prefer, and if you prefer a morning or afternoon cleaning time, and we will do our best to accommodate you. We can give you a time range of when to expect us but we are unable to give you a specific arrival time for your cleaning due to traffic and weather-related road conditions and unexpected situations that occasionally pop up.
Cancellations for recurring cleaning, please call 24 hours in advance to make any scheduling changes. Cancellations for regular service must be made 24 hours in advance. If you contact us less than 24 hours in advance, or if we are unable to access your home, including being unable to clean due to other work being performed in your home, we charge a $50 fee to cover a portion of our expenses.
Cancellations for one-time cleanings require 48 hours’ notice. If we are contacted less than 48 hours in advance of the scheduled cleaning or we are unable to clean due to other work being performed in your home, your credit card will be charged a $50 fee to cover a portion of our expenses. If your home is absent from our schedule longer than 30 days, Bloomingvert reserves the right to charge a fee to restart your service.
Bloomingvert provides all the equipment and supplies needed to clean your place. We use products have met stringent certifications such us Ecologo, Green Seal and EpaDfe. We do an extensive research to use the best professional cleaning supplies and equipment that are safer for your family, pets, and the environment. Due to OSHA regulations, we are unable to use any cleaning equipment and supplies other than our own. If you still need us to use your own equipment and supplies then we you must sign a liability release statement. Please note, we are unable to accept responsibility for products or equipment we do not provide or the results from their use.
No need to sign a contract. We want you to keep us because you love us! We do ask you to sign a Customer Service Agreement which simply states that you understand our agreed-upon cleaning procedures and company policies. You may cancel your service at any time.
If something does get damaged while we are cleaning your home, the cleaning team will leave you a note, or inform you in person if you are home. The office will also follow up with a phone call to determine the best course of action to take in repairing or replacing the broken or damaged item. We do our best to repair or replace anything we damage during your cleaning. The most tragic type of damage is that of something irreplaceable with either monetary or sentimental value. The safest way to protect these items is to store them away on your cleaning day or instruct us not to clean such items. Bloomingvert cleaners is not responsible for breakage due to normal wear and tear, deterioration caused by age, or damage caused by improper assembly, construction, or mounting of an item. Please inform us immediately if any items in your home require this type of attention.
No, but that is entirely up to you. Some people prefer to be home when we are cleaning, and that is fine with us. On the other hand, some people prefer to leave, and that is fine, too.
If you will not be home to let us in, we ask that you provide us with a key and, if necessary, an alarm code. All keys are numbered, never labeled, and kept securely locked in our office until the day of your cleaning. If you choose not to provide us with a key and we are unable to access your home for a scheduled cleaning, you will be assessed a $50 lock out fee.
We make every effort to send the same cleaning team. Occasionally a member of the cleaning team may be sick or have a day off, in which case we will send a cleaning professional who has been in your place before. We understand your concern with having the same individual cleaning your place on a consistent basis. Rest assured that all of our cleaning professionals successfully complete an extensive training program that ensures consistent cleaning techniques throughout your entire cleaning service.
Our office is closed on the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. If your scheduled cleaning falls on one of these holidays, we will contact you prior to the holiday to reschedule your cleaning.
We love pets! If your dog or cat is comfortable with us, they are free to roam. We do like to know prior to your first cleaning if you have a pet, along with each pet name, so we can talk to them and help them feel comfortable with us. Many pets are friendly around cleaning technicians while you are present but may behave very differently when you are not present. If a pet exhibits aggressive behavior while we are presently working, we will ask you to contain them during our cleaning visit.
Our cleaning professionals love to receive tips as a sign that you are pleased with the cleaning and appreciate their hard work, but tips are neither expected nor required. A note, email, or call to the office, is greatly appreciated.
Yes, we do! They make wonderful gifts for birthdays, Mother's Day, Christmas, Valentine's Day, and for new parents, just to name a few. Our gift certificates can be purchased by phone at 608 616 9629.
Bloomingvert makes a significant investment in recruiting, certifying, and training only the most qualified cleaning team members. Each team member signs a non-compete agreement which prohibits them from working directly for our clients during or for one year after employment with Bloomingvert. We ask that you abide by this same agreement. By accepting our service you agree not to solicit, directly or indirectly, or hire any current or former Bloomingvert team member who has cleaned or provided a service in your home without the written consent of Bloomingvert or without compensating Bloomingvert for its loss. If you truly would like to hire one of our employees through our company, we can work out a temp-to-hire arrangement for a fee.
Yes, please put important items and papers away, pick up toys, clothes, etc, store breakable items and generally tidy up so our team members can clean safely and efficiently.
We are not happy until you are! If for any reason you are not satisfied with our service just give us a call within 24 hours and we will come back and re-clean the area in question at no charge to you. Our goal is to return within two working days to re-clean the areas that you are dissatisfied with.
Yes, we collect the trash throughout your place and dispose of it in your trash receptacle. In addition, let us know if you keep any trash cans inside cabinets or closets, and please be careful not to leave important papers near your trash cans so they don't accidentally get thrown out.
Our work is guaranteed. If you are dissatisfied for any reason, please call our office within 24 hours of your cleaning and we will return within two working days, or as soon as possible based on your schedule to re-clean the problem area. We appreciate the opportunity to ensure your ultimate satisfaction.
Human and animal bodily fluids such as: urine and feces, medical syringes, mucous, vomit, and blood all fall into the categories of biological hazards and blood borne pathogens. According to OSHA: “Does not generally consider all maintenance personnel and janitorial staff employed in non-healthcare facilities to have occupational exposure, it is the employer's responsibility to determine which job classifications involve occupational exposure.” For this reason, we train our cleaning technicians to avoid potential biological hazards and blood borne pathogens beyond what is part of our cleaning procedure. We clean around them to the best of our ability and notify you of their presence.
We clean weekly, Bi-Weekly (every two weeks), and Monthly (every four weeks). Please note that Monthly service is not scheduled once a month, like the 2nd Tuesday of every month, but every four weeks. Due to the logistics of scheduling monthly cleanings, Bloomingvert cannot guarantee the same cleaning team or the same slot or date each month.
We are required by OSHA regulations to wear slip-resistant, protective footwear in our place of work. We provide our teams with slip-resistant shoe covers to ensure their safety and protection of your place.
For liability reasons, we are restricted from moving or lifting items weighing more than 45 pounds. We dust behind and under furniture far as we can reach. We will be happy to clean behind furniture and appliances if you move it out and back for us. Please be aware we cannot be responsible for scratches to your floor resulting from furniture that lacks floor protectors.
Yes, as part of our cleaning service we will clean the interior window above your kitchen sink, the interior and exterior of up to three (3) sliding glass and/or French doors. All other sliding glass doors, French doors, and all interior/exterior windows are subject to an extra charge.
We will be happy to rinse and place dishes left from your breakfast the morning of your cleaning into your dishwasher. We charge extra for sinks more than half-filled with dishes, pots, and pans.
No, washing and drying times for laundry can easily exceed our scheduled time in your home, making it impractical to include laundry in the cleaning tasks. It is also a liability for us to run all the different machines in all our clients' homes.
No, we do the actual cleaning: scrubbing, dusting, wiping, washing, etc., as part of our scope of service, but we clean best if your house is in order before we arrive. By tidying and organizing before your scheduled cleaning appointment helps us to clean efficiently. We understand that sometimes life gets out of control and the house becomes a casualty. If you do need us to pick up large amounts of scattered toys that need to be put away, wash and dry a sink full of dirty dishes, and pick up several weeks’ worth of dirty laundry from the floor, we will be happy to do it, but there is an extra charge for excessive clutter.
Yes, extra rates apply because cleaning walls and paneled vertical surfaces are not part of our standard cleaning procedure.
Yes, we clean blinds and shutters as part of our cleaning procedure and we will use due diligence in cleaning these items. Please understand, however, that Bloomingvert cleaners are not responsible for breakage due to normal wear and tear, deterioration caused by age, or damage caused by improper assembly, construction, or mounting of blinds, shutters, or window treatments.
We do ask that you consider the comfort of our cleaning techs and set the thermostat between 68-74 degrees F when your home is scheduled to be cleaned. We will call and ask your permission to adjust the temperature in your home if the temperature is uncomfortable for our cleaning team.
Since moldy shower curtains and tub mats are more efficiently cleaned by placing them in the washing machine with bleach and some extra towels, we will be happy to place them in the laundry room for you.
This is usually only an issue in downtown areas where parking is a challenge. We do require a place to park close to your front door so your cleaning is uninterrupted by trips to parking meters.
We cannot clean during flea or roach infestations. We can't have our cleaning technicians and equipment exposed to infestations, so if we enter and discover a pest problem we will have to leave and charge a cancellation fee.